Vintage Tech LLC F.A.Qs

Q: What is Vintage Tech?

A: Vintage Tech is an electronics recycler in central Illinois. We also refurbish and sell electronic products.

 

Payment

Q: What payment method’s do we accept?

A: We accept all major credit cards, paypal, and amazon pay!

 

Q: When will my credit card be charged?

A: Your credit card will be charged when your order is shipped.

 

Q: How will the charge appear on my statement?

A: The charge will be under the name Vintage Tech.

 

Q: Do I have to pay sales tax?

A: Yes, sales tax is based on our home location in Plainfield, IL.

 

Q: Do you offer refunds?

A: We have a 30 Day Refund Policy if you are not completely satisfied with a product you ordered from us.

 

Q: How long does it take for me to receive my refund?

A: The process takes anywhere from 3-5 business days for you receive your money back.

 

Shipping Information

Q: How do I get my tracking number?

A:  You can request tracking on your purchase by visiting the my account page on our website or through your shipping option’s website.

 

Q: Where do you ship?

A: Any of the lower 48 United States.

 

Q: How do I cancel my order?

A: You can cancel your order by visiting the my account page.

 

Q: What shipping options do I have?

A: We currently ship with UPS.

 

Q: What is your return & refund policy?

A: We offer an 30 day money back guarantee with a full refund(not including shipping costs). Their is however, a $15.00 restocking fee on all returns.

 

Contact Us

Q: Where can I contact you about anything?

A: You can call us direct at 1-630-538-1184, visit our website at: https://www.kuusakoski.us/contact-us/, or email us at: hello@kuusakoski.us

 

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